Frequently Asked Questions

Questions about Web Seminars

What do I do if I'm registered for a Web Seminar and can't get into the program?

Please email

What is the Web Seminar Launch URL?

The Web Seminar Launch URL is the URL that takes you directly to the program. The URL,, becomes active at 5:30p.m. Eastern Time on the day of the program for programs which start at 6:30p.m. For programs with a later start time, the URL will become active on hour before the program begins.

I clicked on the link on the web seminar launch page, but the web seminar session didn't open.

The Blackboard Collaborate Launcher makes joining sessions and playing recordings simple and reliable.
Download and install Blackboard launcher:

Blackboard Launcher Quick Reference Guide
Blackboard Collaborate Launcher - FAQ

What days of the week are Web Seminars offered?

Web Seminars are usually scheduled on Mondays, Tuesdays, Wednesdays, and Thursdays.

At what time do Web Seminars begin?

Web Seminars usually begin at 6:30 p.m. Eastern Time, but check the webpage to be sure. They last approximately 90 minutes. First time users should log in at 6:15 Eastern Time (or 15 minutes prior to the scheduled start time) to learn how to use the web seminar interactive tools. All users are encouraged to log in a few minutes early to check their systems and ensure their speakers are working.

How long are the Web Seminars?

Web Seminars are approximately 90 minutes long. First time users should plan to log on 15 minutes before the scheduled start time to learn how to use the interactive tools. The last 10 minutes of every web seminar are reserved for the program’s evaluation. Most presenters stay after the seminars for a few minutes answering additional questions from the participants.

Are Web Seminars identical or are they different from each other?

Web seminars are different if they have a unique title. Some programs are repeated throughout the year to give people the opportunity to attend live on different days of the week, and to accommodate unexpected changes in participant schedules.

How much does it cost to attend a Web Seminar?

Most Web Seminars are offered free of charge, unless otherwise noted.

Can I invite my children to attend Web Seminars?

Web Seminars are designed with educators in mind. We encourage the participation of adult educators.

Are the Web Seminars archived for later viewing?

Yes. The Web Seminars are recorded for later viewing. Of course, we recommend you attend the Web Seminar on the day when it is being presented since that will give you the opportunity to ask your questions to the presenter(s).

Is there a particular operating system, computer processing speed or memory capability I need to have to experience the Web Seminar?

Web Seminars utilize the BLACKBOARD COLLABORATE platform. Please visit for system requirements.

Why is audio performance sometimes sound like it is in fast forward?

Your internet connection may be overtaxed. The sound is running faster than normal trying to catch up to the actual program.

My chat and slides are not working properly.

Try logging out, closing your browser, reopen and clear the browser cache and logging back into the seminar, this should clear up the problem.